Citrons / oranges confits

Oranges citrons confits
À déguster enrobés de sucre, de chocolat ou à utiliser en décoration

Temps de préparation : ♦          Difficulté : ♦

Ingrédients

– citrons, oranges
– sucre semoule

Préparation

– Laver les fruits et couper la peau.
P1080963– Détailler les écorces en lamelles.
P1080964– Mettre dans l’eau froide et porter à ébullition.
– Renouveler 3fois l’opération pour enlever l’amertume.
– Égoutter les écorces et peser.
– Dans une casserole, mettre le même poids de sucre et d’eau que d’écorces.
– Porter à ébullition et plonger les écorces.
– Laisser cuire à feu doux 1h (les écorces doivent être translucides).
– Laisser sécher à l’air libre pendant 24h.

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    《娛樂城:線上遊戲的新趨勢》

    在現代社會,科技的發展已經深深地影響了我們的日常生活。其中,娛樂行業的變革尤為明顯,特別是娛樂城的崛起。從實體遊樂場所到線上娛樂城,這一轉變不僅帶來了便利,更為玩家提供了前所未有的遊戲體驗。

    ### 娛樂城APP:隨時隨地的遊戲體驗

    隨著智慧型手機的普及,娛樂城APP已經成為許多玩家的首選。透過APP,玩家可以隨時隨地參與自己喜愛的遊戲,不再受到地點的限制。而且,許多娛樂城APP還提供了專屬的優惠和活動,吸引更多的玩家參與。

    ### 娛樂城遊戲:多樣化的選擇

    傳統的遊樂場所往往受限於空間和設備,但線上娛樂城則打破了這一限制。從經典的賭場遊戲到最新的電子遊戲,娛樂城遊戲的種類繁多,滿足了不同玩家的需求。而且,這些遊戲還具有高度的互動性和真實感,使玩家仿佛置身於真實的遊樂場所。

    ### 線上娛樂城:安全與便利並存

    線上娛樂城的另一大優勢是其安全性。許多線上娛樂城都採用了先進的加密技術,確保玩家的資料和交易安全。此外,線上娛樂城還提供了多種支付方式,使玩家可以輕鬆地進行充值和提現。

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    ### 娛樂城APP:隨時隨地的遊戲體驗

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    ### 娛樂城遊戲:多樣化的選擇

    傳統的遊樂場所往往受限於空間和設備,但線上娛樂城則打破了這一限制。從經典的賭場遊戲到最新的電子遊戲,娛樂城遊戲的種類繁多,滿足了不同玩家的需求。而且,這些遊戲還具有高度的互動性和真實感,使玩家仿佛置身於真實的遊樂場所。

    ### 線上娛樂城:安全與便利並存

    線上娛樂城的另一大優勢是其安全性。許多線上娛樂城都採用了先進的加密技術,確保玩家的資料和交易安全。此外,線上娛樂城還提供了多種支付方式,使玩家可以輕鬆地進行充值和提現。

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    在現代社會,科技的發展已經深深地影響了我們的日常生活。其中,娛樂行業的變革尤為明顯,特別是娛樂城的崛起。從實體遊樂場所到線上娛樂城,這一轉變不僅帶來了便利,更為玩家提供了前所未有的遊戲體驗。

    ### 娛樂城APP:隨時隨地的遊戲體驗

    隨著智慧型手機的普及,娛樂城APP已經成為許多玩家的首選。透過APP,玩家可以隨時隨地參與自己喜愛的遊戲,不再受到地點的限制。而且,許多娛樂城APP還提供了專屬的優惠和活動,吸引更多的玩家參與。

    ### 娛樂城遊戲:多樣化的選擇

    傳統的遊樂場所往往受限於空間和設備,但線上娛樂城則打破了這一限制。從經典的賭場遊戲到最新的電子遊戲,娛樂城遊戲的種類繁多,滿足了不同玩家的需求。而且,這些遊戲還具有高度的互動性和真實感,使玩家仿佛置身於真實的遊樂場所。

    ### 線上娛樂城:安全與便利並存

    線上娛樂城的另一大優勢是其安全性。許多線上娛樂城都採用了先進的加密技術,確保玩家的資料和交易安全。此外,線上娛樂城還提供了多種支付方式,使玩家可以輕鬆地進行充值和提現。

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    娛樂城,無疑已經成為當代遊戲行業的一大趨勢。無論是娛樂城APP、娛樂城遊戲,還是線上娛樂城,都為玩家提供了前所未有的遊戲體驗。然而,選擇娛樂城時,玩家仍需保持警惕,確保自己的安全和權益。

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    Top 10 Customer Support Outsourcing Companies in 2023
    | Helpware
    Outsourcing customer support is a great way to provide affordable but reliable service to your clients.
    Whether for voice or non-voice applications, there are plenty of excellent customer support…

    Written by Dana Mahoney
    Sunday, Jan 22
    Table of Contents
    Outsourcing customer support is a great way to provide affordable but reliable service to your clients.
    Whether for voice or non-voice applications, there are plenty of excellent customer support outsourcing companies
    that fit every requirement.
    But then again, why even think about outsourcing?
    Isn’t local talent good enough to provide the service needed by a company’s customers?

    Plus, wouldn’t it be a disservice to customers if a company
    farms out its frontline operations to contractors?

    What Is Customer Support Outsourcing?

    By now, the best customer service companies should know the value of customer
    support and why it’s an essential cog in an organization. Like sales and marketing, customer
    service should already be in play during a company’s first day, as they are the group that comes into direct contact with clients.

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    to their questions. However, it’s also a way to instill loyalty and generate additional sales.

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    customer needs it. Outsourcing customer support allows companies
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    Advantages of Customer Support Outsourcing
    Admittedly, not all company startups have leaders
    who are experts in every facet of their operations.
    Given their many responsibilities, many startup founders accept that they can’t do everything themselves.
    Non-core competencies such as customer service can benefit
    from outsourcing.
    Turning the service over to competent experts lets companies benefit from a
    bigger source of talent from all over the world.
    At the same time, companies that outsource customer support
    enjoy reduced payroll without sacrificing service quality.
    Other benefits of outsourcing include:
    More Opportunities to Grow the Business
    By assigning customer support to expert outsourcing service providers, leaders can instead turn to scaling the business.
    Overseeing the day-to-day operations can already take much of management’s
    time, and customer support is equally demanding.
    To help executives focus on the big picture, they’ll need to partner with the best service companies that know what they’re doing.

    Enhance Customer Experience
    Given the opportunity to communicate and interact with customer service, many customers will express their satisfaction in getting their voices heard.
    If customer service companies and their team address customers’ issues in a
    satisfactory way, they’re more than likely to remain customers.

    A pleasant customer experience will almost always lead to longer retention and a significantly higher customer lifetime value (CLV).
    This isn’t to say a stellar customer experience is only possible
    through outsourcing. Rather, the chances of improving customer satisfaction come with a continuous and consistent
    level of service. Providing a highly specialized, dedicated team of professionals from day one is a great
    way to achieve this quickly.
    Top 10 Customer Support Outsourcing Companies

    We’ve narrowed down the list of companies with great customer service to the top 10 most prominent ones in 2022.
    We’ll also provide a brief description and highlight the
    main strong points of each outsourcing company.
    1. Helpware

    Helpware started in 2015 with the initial goal of providing
    support to startup companies. Over the years, the company has grown big and is confident
    enough to provide both enterprise and small business customer service outsourcing
    solutions.
    Providing back office, technical, and customer support, Helpware specializes in assisting companies in various support areas.
    This includes Omnichannel Customer Support, Technical &
    IT Support, Content Moderation, CX Consulting Services, Back Office Support,
    Data Labeling, Digital Marketing Solutions, and Cyber Security.
    The company provides only dedicated agents, in-house training, and equipment to help its clients boost their
    productivity from day one. Now it’s one of the top customer service companies in the US
    and European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms.
    Helpware’s people-focused culture seems very attractive to businesses sharing
    the same philosophy.
    Pros:
    Shows outstanding flexibility when providing for clients’ specific
    needs. This means its support can scale along with your company’s growth.

    Offers turn-key solutions, so you don’t have to look for
    either option separately.
    Helpware’s focused on developing its people and
    their skills and it pays off handsomely, especially in customer support outsourcing
    contracts. Some global brands are happy to have
    their customer support outsourced to Helpware.
    2. Sykes

    U.S.-based Sykes is one of the pioneers of the BPO industry.
    Established in 1995, the company trailblazed its way to the top and
    was one of the first BPOs to open multiple locations.
    In 2021, the Sitel Group acquired Sykes to widen its reach and increase its capacity.

    Sykes is one of the top 10 service companies and leading service providers
    of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide.
    At the core of Sykes’ business are its staple services: outsourcing, customer experience, service to sales,
    digital transformation, and brand extension.
    Pros:
    Sykes maintains a pool of service agents from its clients’ home countries.

    The company is well-versed in matters concerning data privacy.
    Specifically, Sykes follows various privacy guidelines, including
    HIPAA compliance and Payment Card Industry (PCI) data security certification.

    3. Ascensos

    Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the customer experience by applying a personal touch to customer care.
    The company is now Europe’s number-one customer support outsourcing company, providing bespoke customer experience solutions
    to clients around the world. In addition,
    its contact center operation locations include the
    UK, Romania, Turkey, and South Africa.
    Pros:
    Ascensos is more nearshore than an offshore support center,
    so location and time zone differences aren’t as pronounced
    as operations in Asia and South America.
    Companies that outsource customer service to Ascensos value the
    fact that it supports diversity and inclusivity among staff
    while focusing on promoting happiness as a key asset among
    its workforce.
    Although there aren’t any published pricing rates, instead, Ascensos will
    individually respond to requests for quotes, the prices of this outsourcing
    customer service company are more than affordable.

    4. Teleperformance

    With more than 40 years of experience in the BPO industry,
    Teleperformance is an established leader in solution design, business optimization strategies, and front-office customer support.
    It also offers back-office services such as finance and accounting, collections, and technical support.

    Pros:
    Teleperformance is a truly global service provider.
    It operates in 80 countries and employs more than 330,000 agents speaking over 265 languages and deservedly belongs to a league of good customer service companies.
    You won’t find it difficult to get support in the language and location you require.

    Clients also appreciate the company’s expertise in providing omnichannel solutions.

    5. VXI

    VXI Global Solutions is one of those outsourcing
    agencies that offer customer care and customer experience (CX) solutions to some of today’s major
    global brands. In addition, the company offers contact center
    and BPO services, omnichannel and multilingual support,
    software development, CX innovation, quality assurance (QA), and infrastructure outsourcing.

    VXI employs more than 35,000 workers in 43 countries throughout North America,
    Asia, Europe, and the Caribbean.
    The company also prides itself on its ability to help
    clients resolve major CX and employee experience (EX) pain points and take their customer service
    systems to the next level. Like any modern BPO, VXI employs omnichannel
    support services to enhance communication coverage for clients.
    Also, VXI provides additional analytics and insights generation services so clients can learn as
    they go.
    Pros:
    High CX expertise leads to enhanced customer and employee experience.

    VXI displays an uncanny ability to scale up or down to
    fit its client’s capabilities.
    6. InfluX

    In its quest to build the world’s first remote-only CX team, InfluX managed to recruit employees from
    more than 120 cities worldwide. This strategy also lets
    them provide 24-hour customer support outsourcing solutions within the
    client’s time zone. In addition, InfluX creates specialized customer
    experiences that reflect the client’s vision, voice, and values.

    Pros:
    Less dependence on automation and more on human interaction make for a better
    customer experience.
    Having employees in every time zone solves the common offshore problem of mismatched time
    schedules between clients and outsourcing companies.

    Pay-as-go pricing may be attractive to some clients who prefer flexible packages.

    7. Skycom

    Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services.
    The company employs native English contact center agents with experience
    in multiple industries. Skycom also offers a full range of services, including business process outsourcing, telemarketing and sales, customer support,
    and healthcare. With more than 15 years of experience, Skycom also employs over 2,000 workers assigned
    to 35 clients in five countries.
    Pros:
    Nearshore operations mean fewer problems dealing with time zone and distance differences.

    Skycom covers a wide range of industries, including
    healthcare, travel, utilities, IT, finance, retail,
    and telecommunications.
    8. Integra

    Integra’s differentiator is its focus on training its workforce in customer
    psychology. This means company-provided support agents are more
    sensitive in detecting changes in the customer’s voice
    or tone. As a result, they can respond to these changes to defuse any tension and lead the customer into
    a more positive mindset. Starting with four employees in 2004,
    Integra currently employs more than 1,400 workers stationed across four countries.
    It handles customer service duties over the phone, email, live chat, or social media.

    Pros:
    Integra offers some of the most cost-effective solutions in the industry.

    Sales psychology is also an incredible asset to have if you work in a customer support outsourcing
    company.
    9. Telus

    Telus International is one of the world’s leading digital CX innovators.
    In particular, it designs and produces next-generation digital
    solutions for brands all over the world. This is one of
    the Canadian top IT outsourcing companies that provide IT services and multilingual customer
    service to industries such as technology, media, communications, eCommerce, financial technology, travel, hospitality, automotive, healthcare,
    and games.
    Pros:
    Telus International is a premium multilingual contact center.
    It is one of those IT support outsourcing companies that offer top-tier
    customer support services in various countries and more than 50 languages.

    Telus is famous among IT services outsourcing companies for organizing an annual charitable initiative called
    “Telus Days of Giving.” In particular, the company taps 225,000 volunteers from its offices to complete various service projects across
    its many host countries.
    10. Arise

    Arise is a 25-year-old United States-based company that
    specializes in providing support outsourcing services across the USA.
    It employs more than 60,000 remote agents in the U.S., Canada, and the United Kingdom.

    Unlike a traditional BPO, Arise utilizes a network of service partners
    to provide the needed customer service experiences.

    In addition, the Arise Platform helps companies lower expenses.

    As a result, Arise clients report an average 25% reduction in contact center service
    total costs, which is why clients want to outsource customer service
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    Pros:
    Arise deploys a tiered security approach in its communications with clients.
    This ensures they preserve the confidentiality
    of documents or files sent over. It also means Arise conforms to widely accepted data privacy regulations such as HIPAA, CCPA, and others.

    Arise also focuses its employment on local talent, hiring
    residents of the U.S., UK, and Canada. This means stable employment for the company and an easier method
    of hiring or replacing staff members.
    Choose the Best Outsourcing Companies That Fit Your Needs
    Deciding which outsourcing providers to contact for your customer support outsourcing needs?

    Perform the necessary research before settling on your choice.
    For instance, some customer service outsource companies on our list might command a pricing
    structure higher than what your budget holds.
    In addition, consider your company’s specific requirements and areas for improvement.

    Do you need a customer support team focused on CX?
    Or, do you prefer having sales psychology-trained outbound callers
    who can close deals? Finally, does the appeal of higher-cost nearshoring
    resonate better than offshore talents a few time zones away?

    No one-size-fits-all solution exists when it comes to customer support outsourcing.

    However, if you want a highly flexible and secure customer
    service solution that utilizes modern technology throughout the various stages, try the best
    companies for customer service. These largest outsourcing companies not only supply the best talent, but also the
    best equipment and training to prepare them.

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